Contact information

PO Box 1219 Al-Khobar 31952 Saudi Arabia

Telephone: +966 92000 5015
Fax: +966 92000 4014
e-mail: info@raqtan.com


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WHO WE ARE

It gives us great pleasure to welcome you to the Raqtan website. These are exciting yet challenging times at Raqtan and I hope our website creates an opportunity for our valued visitors to learn more about our integrated solutions, various aftersales services and the values that drive us every day.

This website is not only a part of the external manifestation of our commitment to provide our partners all the company and solution related information, but we developed it to be an interesting tool for our visitors to use to select and design their solution to make their initial business idea a success story.

THE BEGINNING

In the late 70s, when Mr. Abdulaziz Raqtan worked as a Director of Personnel at King Fahad University of Petroleum & Minerals, and as the university’s representative, he noticed the low level of services provided by the university’s contractors.

He then envisioned the opportunity of presenting services with higher quality than the ones provided by the other contractors at that time. With one additional person and in one office was the beginning.
They were responsible for all work related tasks: from signing contracts to the simple administrative office work. Until it grew and became one of the leading Food Services Equipment Supply companies in the food services sector, with regional offices across the country.

We are no longer a Food Service Equipment Supply Company; we are rather the Service and Solution Provider to the Food Service Market.

PHILOSOPHY

Our family

Our family

Each employee is a member of the big Raqtan family. Our sense of family is certainly sensed once you interact with the Raqtan Team. This is distinctly felt through the respect and appreciation we have for each of our “family” members.

We enjoy our work

We enjoy our work

We work hard, we enjoy it, and our payback is to see the smiles of satisfaction on our partners.

Our partners

Our partners

We are keen to build relationships with our client based on the spirit of partnership, trust, and good reputation. We evaluate our success through their success. We build our future with them, as we treat their business as ours.

Every idea is value

Every idea is value

We look for inspiration in every idea. We embrace the best of it until it is transformed into a tangible reality as creativity motivates us. We are delighted to see an idea as added value to our clients.

Nationalization

Nationalization

We believe that an organization that operates with mostly non-nationals lacks depth and sustainability. For us, hiring nationals is a business need in addition to being just a value and social responsibility.

Perform better every time

Perform better every time

We put our work at stake, we impartially analyze it, evaluate it, and we become inspired by the experience to perform better every time.

OUR TEAM

Each employee is a member of the big Raqtan family and we work as one, hand in hand; there is no difference between us.

We have the largest maintenance team in the food services sector in the Middle East. In addition to that, our business development managers, consultants, and engineers are there to serve you optimize your business.

Working with a variety of clients allowed us a wide range of creativity and freedom to provide solutions, which resulted in a more dynamic approach and wider reach.

WHY US?

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Consultation services

You have an idea but not sure how to kick it off? Raqtan is there for you to guide you thorugh your journey.

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Professional engineering team

Our engineering team provides technical and engineering services to our clients.

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Equipment supply and fabrication

From the most prominent international brands to custom cold room and stainless steel fabrication, Raqtan has it all.

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After sales services

The after sales team offers periodical maintenance protection services and/or immediate maintenance work.

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We created many custom preset solutions for you to start your idea and make your dream a reality.

VISION

We stirve to provide superior services to our partners by presenting distinctive solutions before, during, and after the sale.

MISSION

To work with our Partners to achieve their goals by providing professional solutions. We particularly pay great attention to after-sales services. We strive to maintain long-term partnership by continually adding value to their operations.

GROWTH WITH SUBSTANCE

1976
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Raqtan was founded
On March 1, 1976 founding chairman Mr. Abdulaziz Raqtan started a business in Dammam, Saudi Arabia

2005
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The new management shift
New management is formed to develop the work, remove barriers to innovat and uncover the hidden strengths .Human resources is every company's greatest asset: to sustain the traditional corporate values for the future.

2007
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Riyadh regional office was opened
In 2008 we came one step closer to the central region in the largest city and capital of the Kingdom which is now the biggest market for food service in the region.

2008
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Jeddah regional office was opened 
In 2009, we took one more step to cover the Kingdom by opening the western regional o ce to enable us to serve our clients anywhere in the Kingdom. 

2009
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Awarded the biggest kitchen project in KSA 
Princes Nora university is the largest women university in the Kingdom with an iconic kitchen serving over 120,000 meal a day. It was considered the largest kitchen in the region then.

2009
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Launch of the unified call center service 
By introducing the unified call center service, Raqtan instantly could increase service levels, ensure business continuity and increase customer satisfaction. Good Service is what de nes us! Now it is much easier to communicate with our service department by dialing just one number whereever you are. 

2014
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Largest casual dining concept from Raqtan 
At the heart of Jeddah on the red sea, stands the largest casual dining concept for one company. The Le mall complex has 7 concepts that were started and nished in an exceptional short amount of time, a prime example of our abilities and commitment to our partners’ goals. 

2014
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The release of Miran sheet designs approved by NSF  
It is not enough to fabricate and supply stainless steel. For us, we have to fabricate the best stainless steel, hence Raqtan now is the only NSF approved SS fabrication in the Kingdom. 

2017
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EXPECT MORE...